9th May 2008

Useful Information

Useful Phone Numbers
Phoning the UK or Republic of Ireland from Mallorca (Spain)
Taxi Numbers and Tariff Details
Moving to Mallorca - Residency & Passport Renewal
Mallorca and Finances
Medical Treatment in Mallorca
Schooling and qualifications

Useful Phone Numbers

Emergency Services

All General Emergencies
112
National Police
091
Municipal Police
092
Ambulance
061
Civil Guard
971 721 100
Traffic Police
971 467 250
Sea Emergencies
900 202 202

UK & Irish Consulate Numbers

United Kingdom
971 712 445
Ireland
971 719 244

Utility Companies

Electricity - GESA Help line
971 226 262
Gas - GESA Palma Help line
971 273 727

Travel Related Numbers

Airport Information
971 789 099
Ferry Information
971 405 014
Inca Train
971 752 245
Soller Train
971 752 051

Hospital Phone Numbers

Son Dureta Hospital
971 175 000
Hospital de la Cruz Roja
971 751 445
Hospital General
971 212 100
Manacor Hospital
971 847 000
Hospital San Juan de Dios
971 265 854

Telephony Related

Directory Enquiries - Mallorca/Spain
11818
Directory Enquiries - International
025
Fault Reporting (Telefonica)
1002
Customer Service (Telefonica)
1004

Other Useful Numbers

Age Concern
609 621 280
Alcoholics Anonymous
971 435 437 (24 h)
Ciudadanos Europeos
971 758 097
Consumer Protection
971 712 748
Lost Property Office Palma
971 225 900
Red Cross
971 222 22
Salvation Army
971 701 110

Phoning the UK or Republic of Ireland from Mallorca (Spain)

To telephone the U.K., dial 00 44 then the number you are calling omitting the first 0.

For example, if you are dialling 0191 537 2004, from Mallorca it would be 00 44 191 537 2004.

Minimum charge to the U.K. is €1.80.

The code for the Republic of Ireland is 00 353 followed by the number you are calling.

For calls within Mallorca, all land lines begin with 971. Spanish mobiles begin with a "6" and you simply dial the number, and the minimum charge is €1.00.

To make a reverse charge call to Britain via a British operator dial 900 99 00 44 to connect to British Telecom at no charge.

Taxi Numbers and Tariff Details

Taxis can be hailed in the street or at a taxi rank if the green light is illuminated.

They are only allowed to carry 4 passengers, although "people carrier" type vehicles are available,
and also cars with wheelchair access.

Most drivers speak English and it is advisable to ask the price first.

Prices will vary according to time of day and "Fiestas" or Bank Holidays.

The tariffs below should be used as a guide only, most drivers display a list of tariffs inside the cab.

Palma Taxis - Tel: 971 40 10 10

Price list from the Airport: (prices are in euros)

Alcudia - 53,00 Andraitx - 38,00 Cala Bona - 62,00 Cala d'Or - 56,00 Cala Millor - 63,00 Cala Vinyes - 29,00 Cales de Mallorca - 57,00 Ca'n Picafort - 57,00	El Toro - 32,00 Golf Sta. Ponsa - 32,00 Illetas - 21,00 Magalluf - 27,00 Manacor - 44,00 Marineland - 23,00 Paguera - 32,00 Palmanova - 25,00	Pollença - 54,00 Port d'Alcudia - 57,00 Port d'Andratx - 41,00 Portals Nous - 23,00 Porto Cristo - 56,00 S'Illot - 60,00 Sa Coma / Safari - 61,00 Santa Ponsa - 30,00
for more info visit: http://www.taxispalmaradio.com

Calvia Taxis - Tel: 971 13 47 00

Price list from Magaluf: (prices are in euros)

Casino - 5,50
Marineland - 6,50
Palma Airport - 25,50
Palma Central - 15,50
Palma Nova - 3,75
Santa Ponsa - 8,00

There may be a supplement for Airport and Port fares.

There is a minimum charge of €0,90 if you book by phone.

If you have luggage (or bulky items) with you then you will usually have to pay a surcharge.

Moving to Mallorca - Residency & Passport Renewal

It is much easier to become a resident in Mallorca than in previous years. You can live in Mallorca as long as you have a valid European passport.

It is no longer necessary to apply for a Spanish “Residencia” but it is better to do so as it will be useful when dealing with other paperwork.

Non-EU nationals still have to apply for residencia. Check with the appropriate Consulate.

Application for residencia is made using the form which is available from the “Oficina de Extranjeros”. This should be taken to the Policia Nacional in Palma. Also needed is your passport, a photocopy of your passport and 3 passport size photographs.

Once you have become resident it is necessary to enter on the Municipal Register (Padron Municipal), known as “empadronamiento”, at your local town hall. This certificate is needed for several reasons, from claiming discount on internal flights and ferries to getting married in Mallorca.

If your passport runs out whilst you are in Mallorca you need to apply for a new one from the Consulate in Madrid. The British Consulate in Mallorca cannot issue 10 year passports.

You can get the application form online here

To be sent to:
Passport Section
British Consulate-General Madrid
Paseo de Recoletos, 7/9
28004 Madrid

Paperwork can be completed and submitted personally. People often employ the services of a local “gestor” to complete the paperwork and do the majority of the legwork.

Mallorca and Finances

The currency of Mallorca is the Euro.

European residents can open a residents bank account if they are in possession of a current residencia card. If they do not have the card, then a current passport and N.I.E. (Foreigner Identification number) are needed.

The N.I.E. can be applied for at the local police station. You will need your passport, a photocopy and the original, and the completed application form. Proof is needed that you are in Mallorca legally and your reason for applying for your N.I.E.

Visitors can open a non-resident account which must be closed when they become resident.

No restriction is made on importing money into Mallorca, although there is a limit when taking a trip, both in to and out of Spain. Check with individual authorities for formalities applying to them.

There is a double taxation agreement between Spain and Britain so that people do not pay tax in both countries on the same income.

Money matters can become complicated so it is always advisable to take professional advice when dealing with the authorities.

Further information can be found at: www.aeat.es

Medical Treatment in Mallorca

If you are officially resident in Mallorca, a pensioner, or employed in Mallorca, then you qualify for State Health Care in Mallorca and NHS treatment in the UK. A Social Security number card is required and is available from the local “Tesoria de Seguridad Social”.

If you do not qualify for State Health Care then you will require private medical insurance. There are several companies which are accepted in Mallorca, including Bupa and AXA.

European visitors are covered for Emergency State Health Care if they have the relevant documentation from their own country. If they do not qualify then private holiday insurance is needed. Keep all receipts to claim a refund when you return home.

The main Casualty department in Mallorca is at:

Son Dureta Hospital
Andrea Doria, 55
Palma
Tel: 971 175 000

Other hospitals include:

Alcudia Hospital Formentera, 5 07400 Alcudia Tel: 971 547 373	Clinica Femenia S.A. Camilo Jose Cela, 20 Palma Tel: 971 452 323	Clinica Juaneda Company, 20 Palma
Clinica Rotger Santiago Russinyol, 9 Palma Tel: 971 716 600	Mallorca General Hospital Plaça de l’Hospital, 3 Palma Tel: 971 212 000	Manacor Hospital Ctra Manacor-Alcudia, Manacor Tel: 971 847 000

Schooling and qualifications

Children between the ages of 6 and 16 must go to school when the parents legally reside in Spain. This is free from pre-school up to the age of 18, although it is necessary to buy school books and there are often other costs.

There are private schools available offering English-type education.

Check that they are members of the National Association of British Schools in Spain.

Details of these schools can be obtained from:

British Council
Paseo General Martinez Campos 31
28010 Madrid
Tel: 91 337 35 66/00
Fax: 91 337 35 73

Those who are professionally qualified can check that the qualifications are accepted in Mallorca. A list of EU directives on “mutual recognition qualifications” can be obtained from the European Commission.

- - - - -
- - - - - -
- - - - -
resources: - - - -

Owned and operated by Around the Balearics Limited - Registered in England and Wales - Company Number: 5589083